We implement and integrate Microsoft: Dynamics 365 Sales and Customer Service, Power Platform (Power Automate, Power Apps, Dataverse), Microsoft 365 and Teams, and Azure with Entra identity. The audit comes first and it comes free, built on your real licence data and your current processes. You see exactly what to automate, what to consolidate, and what you are paying for but not using, before any work begins.
A partner that jumps straight to a statement of work without reviewing your existing licences, your current processes, and where data actually lives will always overscope and underdeliver. You end up paying for a migration you did not need, or a Dynamics rollout built on assumptions that do not match your sales motion.
We look first. The audit pulls your real licence data, walks your current manual workflows, and maps the disconnected systems, then shows you what to build, what to automate, and what to leave alone. You see the findings and the time saved by each item before any money changes hands. If the numbers do not justify the work, we say so.
No procurement loop, no open-ended retainer, no day-rate negotiation. The whole front end runs on one form and one call.
Work email and a short description of your current Microsoft footprint: which products you are licensed for, whether you use Dynamics 365, and the two or three processes that feel most manual or broken.
We review your licence inventory, walk the manual workflows you described, map any existing Dynamics or Power Platform configuration, and identify the automation and integration gaps.
A short call to walk through what we found, the hours each automation would recover, and the integration points worth building. You keep the written findings either way.
If you want it done, we scope a fixed engagement: Dynamics configuration, Power Platform builds, data migration, and integrations. You see the price and the timeline before you commit.
Dynamics 365 is the record system. Power Platform is the automation and app layer on top. Azure and Microsoft 365 are the identity, data, and collaboration backbone. Neglect the foundation and everything built on it is fragile.
Setup, customisation, and data migration for Dynamics 365 Sales and Customer Service: entity modelling in Dataverse, custom forms and views, sales process automation, case management, and integration with your existing marketing and billing tools via Power Automate and native connectors.
Power Automate flows that eliminate manual approval chains, data entry, and notifications. Power Apps for lightweight internal tools that run on Dataverse without a custom backend. Power BI dashboards that pull from Dynamics, SharePoint, and your other sources into a single reporting layer.
Azure integration architecture for scenarios Power Automate cannot handle at scale: Azure Functions, Logic Apps, Event Grid, and API Management. Entra ID for single sign-on, conditional access, and guest identity across your Microsoft and non-Microsoft tools. Microsoft 365 and Teams configuration aligned to your Dynamics data model.
Want the full method? The complete Microsoft implementation guide covers each layer in depth, from Dataverse schema design through Power Automate flow patterns, Azure integration topology, and a realistic rollout timeline.
Every item in your audit follows the same structure: what is broken or missing, the data behind it, the time or cost it is worth fixing, and the exact approach so your team can act without a follow-up meeting.
The card on the right is illustrative. Your audit is built from your real licence inventory and process map.
Trigger Lead status changes to "Qualified" in Dataverse Step 1 Create Opportunity record, copy contact fields Step 2 HTTP action: POST to quoting API with deal data Step 3 Wait for webhook response (quote PDF URL) Step 4 Send Outlook email via Office 365 connector Step 5 Update Opportunity "Quote sent" field + timestamp
Some clients need a focused automation sprint. Others need a full Dynamics 365 rollout with data migration and integrations. The audit tells us which, and we scope the right tier before any work begins.
A few case studies that map closely to Microsoft implementation work:
Replacing a legacy CRM and manual approval process with a Dynamics 365 and Power Automate stack.
Connecting Microsoft 365 and a property management system through a Power Platform integration layer.
Building a Power BI reporting layer over Dynamics 365 and Shopify data for a multi-brand marketplace.
Drop your work email and a line about your current Microsoft setup. We reply within 48 hours with written findings and a call to walk through them. The audit is free.
Two fields. We do the rest.
A free audit on your real licence data and processes. A fixed scope to build what matters, only if the numbers justify it. Findings in 48 hours.
Get a free Microsoft audit