We review your lifecycle flows, list segmentation, Shopify integration, and deliverability signals at no cost and show you exactly where your email and SMS program is leaking revenue. If you want it fixed, we scope a fixed-price engagement: flows built, segments defined, data connected, and deliverability protected.
The flows exist on paper. The Shopify integration connected at some point. But the welcome series never converts, the cart abandonment flow fires late if at all, the list is one segment sending to everyone, and the spam complaint rate is climbing. Revenue per recipient sits far below the benchmark, and nobody is sure which part to fix first.
We flipped the conversation. The audit comes first and costs nothing. We look at your actual account: which flows are live and which are missing, how your segments are built, what your deliverability signals look like, and what revenue per recipient benchmark you are working against. You see the gap and what closing it is worth before any money changes hands. If the numbers do not justify the work, we will tell you.
No procurement loop, no open-ended retainer, no guesswork. The whole front end runs on one form and one call.
Work email and read-only access to your Klaviyo account. If Shopify is connected, we will look at the integration events too. That is the whole form.
We map every active flow, check your segmentation logic, inspect your deliverability signals, benchmark your revenue per recipient, and flag the structural gaps in your data layer.
A short call to walk through what we found, what each gap is worth in recoverable revenue, and what we would fix first. You keep the audit either way.
If you want it done, we scope a fixed engagement: flows built, segments defined, data connected. You see the price before you commit.
Flows automate revenue, but only if segmentation targets the right people, the data layer feeds them correctly, and deliverability keeps them landing in the inbox. All three have to work together, or the flows send to the wrong people on stale data and train the inbox filters to reject you.
Welcome series, abandoned browse, abandoned cart, post-purchase upsell and cross-sell, winback, sunset. Each flow is built with the branching logic, timing, and copy that the customer stage actually requires. SMS layers in where it earns its place without cannibalising email revenue.
Segments built on real purchase behaviour, engagement recency, predicted lifetime value, and custom properties from your ecommerce platform. Clean suppression lists. A data-sync layer that keeps Klaviyo updated as orders, refunds, and catalogue changes happen in Shopify or your custom store.
Domain authentication (SPF, DKIM, DMARC), dedicated sending domain setup, suppression hygiene, complaint rate management, and a warm-up plan for new or recovering domains. Deliverability is not a feature you turn on once; it is a state you maintain over every send.
Want the depth? Every one of these is broken down with methodology and benchmarks in the complete Klaviyo implementation guide. This page is the short version that gets you a free audit; the guide is the reference.
Every flow we build ships from a written spec first. It defines the trigger conditions, the segment filters, the branch logic, the timing windows, the message variant map, and the revenue attribution method. Your team can review it before a single email is sent.
The card on the right is illustrative. Your spec is built from your own account data and your product catalogue.
Touch 1 1h after trigger subject: still thinking? Touch 2 24h after trigger subject: your cart is expiring Touch 3 72h after trigger subject: last chance + social proof
Some brands need a full build from scratch. Others have a working account but are leaving flows or segments unfinished. We scope to the actual gap, not a generic package. The exact number is set after the audit, written into the agreement before anything starts.
Lifecycle and retention work is part of the growth program we run for ecommerce and DTC brands. A few case studies that map closely to a Klaviyo engagement:
Scaling a fashion marketplace to 500 brands with category-level growth work including lifecycle email.
Growing organic and retention together: lifecycle flows supported a 500 percent traffic increase for a SaaS tool.
Browse the full set of engagements across ecommerce, SaaS, hospitality, and professional services.
Drop your work email and we will walk through your Klaviyo account. We reply within 24 hours to confirm scope and book a short findings call. The audit is free.
Two fields. We do the rest.
A free audit on your real account data. A fixed scope to build what the numbers justify. Findings in a week.
Get a free lifecycle audit