Building a Corporate Training Platform with AI Assessments

El Desafío

The business had outgrown its own infrastructure. The website went down during peak traffic, the CRM could not handle the volume of new contacts, and internal reporting took two weeks to compile. Something had to change before the next growth phase.

Nuestro Enfoque

Investigación, Análisis y Fundamentos Estratégicos

• Audited the existing tech stack and identified 14 gaps that needed fixing before anything else could work
• Designed an architecture that could handle 10x the current load without a rewrite
• Created an implementation roadmap in three phases, starting with the changes that would show results within 60 days

Diseño, Desarrollo e Implementación

• Built the core platform features, prioritizing the ones users asked for most
• Set up analytics so the team could see what was happening in real time instead of waiting for monthly reports
• Automated the repetitive workflows that were eating 15+ hours per week
• Connected the separate systems into one data pipeline so every team worked from the same numbers

Lanzamiento, Optimización y Escalabilidad

• Launched acquisition campaigns on the two channels that testing showed worked best
• Built automated email sequences that moved prospects forward based on what they clicked and downloaded
• Set up a referral program that rewarded existing customers for bringing in new ones
• Created a content strategy targeting the specific search terms that potential buyers were using

Lo Que Aprendimos

1. Los atajos en el código del primer año nos costaron tres meses de retrabajo en el segundo año. Dedicar una semana extra a la arquitectura al inicio habría ahorrado mucho más tiempo.
2. Starting in one market segment instead of three kept the budget focused and gave us real data to work with before expanding. The temptation to go broad early is strong, but the results argue against it.
3. The single biggest ROI came from fixing the user experience. Removing two unnecessary steps from the signup flow improved every downstream metric.
4. The teams that measured everything iterated twice as fast as the ones running on gut feeling. Setting up proper tracking before launching campaigns made all the difference.
5. Growth worked best when marketing and product shared the same goals. Treating acquisition and retention as separate problems led to conflicting priorities.

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