Seamless software, unbeatable value
- Free trial with no commitment
- No contracts, no surprises
- Transparent pricing
Essential tools for small businesses:
- Social media management
- Web forms
- Direct assignment
- Automated workflows
- Custom domain
- Multi-level escalations
- Ticket timeline & history
- Contact management
- Apps available for iOS, iPadOS, Android, and macOS
Includes everything in Express, plus:
- Live chat
- Instant messaging
- Community forum
- Knowledge base
- Work modes
- Generative AI
- ASAP self-service widget
- Customer happiness ratings
- Custom reports and dashboards
Includes everything in Standard, plus:
- Telephony
- Blueprints
- Multi-department support
- Round-robin assignment
- Custom lookup fields
- Multilingual help center
- Parent-child ticketing
- Custom actions
- Webhooks
Includes everything in the Professional plan, plus:
- Answer bot
- Zia (AI Assistant)
- Guided Conversations
- Skill-Based Assignment
- Multi-Level IVR
- Multi-Brand Help Center
- Custom Modules
- Validation Rules
- Sandbox
Perfect for small businesses:
- Email integration
- Social media management
- Web form solutions
- Direct task assignments
- Workflow automation
- Custom domain support
- Multi-level escalations
- Ticket timelines & histories
- Comprehensive contact management
- Apps available for iOS, iPadOS, Android, and macOS
Includes all features from Express
- Live Chat
- Instant Messaging
- Community forum
- Knowledge base
- Work modes
- Generative AI
- ASAP Self-Service Widget
- Customer Happiness Ratings
- Custom Reports and Dashboards
Includes all features from Standard
- Telephony Integration
- Blueprints
- Multi-Department Support
- Round-Robin Assignment
- Custom Lookup Fields
- Multilingual Help Center
- Parent-Child Ticketing
- Custom Actions
- Webhooks
Includes everything in Professional, plus:
- Answer Bot
- Zia, AI assistant
- Guided Conversations
- Skill-Based Assignment
- Multi-Level IVR
- Multi-Brand Help Center
- Custom Modules
- Validation Rules
- Sandbox
Local taxes (VAT, GST, etc.) will be applied in addition to the listed prices.
Join over 100,000 companies providing exceptional customer service.
Delivering value in three key areas:
Price Transparency
Enjoy the full product for the price you pay, with no hidden costs over time.
Faster Deployments
Reduce operational disruptions, with Zoho Desk implemented 50% faster than competitors.
Higher
adoption
Improved adoption rates with an intuitive UX that enhances your ability to leverage Zoho Desk and deliver exceptional customer service right from the start.
We prioritize your privacy above all else.
- Built with Minimal Third-Party Dependence
- We use no third-party website trackers or advertisements.
- We never sell your data.
Pricing FAQs
Can I request a demo of Zoho Desk?
Absolutely! We’re happy to provide a live demonstration of Zoho Desk via web conference at your convenience. Each session lasts one hour. To schedule your personalized demo, contact us at info@scalarly.com
Is my data secure?
We are deeply committed to keeping your data safe. Our facilities are equipped with 24/7/365 security measures, including video surveillance, biometric access, and advanced systems for monitoring fire, flood, and theft risks. Our network security employs cutting-edge encryption and intrusion detection/prevention technologies. Discover more about Zoho’s data protection practices.
Is there a free trial?
Yes, you can activate a 15-day free trial for any Zoho Desk plan you wish to explore. Simply create your Zoho Desk account today to customize, configure, and try out all the features without needing to provide a credit card.
How can I pay?
We accept payments through Visa, MasterCard, American Express, and PayPal. For yearly subscriptions, we also accept payments via bank transfer or check.
How do you support businesses signing up for Zoho Desk?
Customers of paid editions have access to our Classic support by default. Additionally, you can choose from our paid support plans, which include faster response times, 24/7 support, dedicated onboarding, and more.
Can I change plans during my trial?
Yes, you can switch plans during your trial to find the best fit for your organization. Use the "Trial Other Editions" link to try out different plans within the trial period.
Can I cancel my subscription?
Yes, you can cancel anytime. If you're not satisfied with our product or service, you are eligible for a full refund in line with our refund policy.
What happens when my trial ends?
At the end of your 15-day free trial, your plan will automatically switch to our free plan. To continue enjoying the unrestricted features from your trial, you can upgrade to a paid monthly or annual plan.
Am I eligible for discounts?
Absolutely! We offer discounts for upfront annual subscriptions, reflected in our annual pricing. Additionally, we have special rates for non-profits and educational institutions.
Have more questions?
Reach out to us via live chat (24x5) or email us at info@scalarly.com