If you’re using Zoho‘s Enterprise edition or the Zoho One bundle, you receive free Zoho Sign credits each month. These credits let you use premium features like bulk sending and form-based signatures at no extra cost.
In this article, we’ll explain how Zoho Sign credits work, who gets them, what they’re used for, and how to manage them.
Why Zoho Sign Stands Out
Unlimited Document Signing
Zoho Sign allows unlimited document signing. However, some advanced features require credits. That’s where the monthly free credits come in.
Access to Advanced Features
Basic signing doesn’t need credits. But features like SignForms, bulk sending, and some automation do. To ensure access to these tools, Zoho gives Enterprise users free credits each month.
Who Gets Free Zoho Sign Credits?
Enterprise and Zoho One Users
If your businessBusiness-to-business (B2B), also known as B-to-B, is a form of transaction between businesses, such ... More uses the Enterprise edition or Zoho One, your organization receives free Zoho Sign credits every billing cycle. They’re added automatically—no need to request them.
Shared Credits Across the Company
The credits are shared at the organization level. All licensed users within your company can use them, promoting teamwork and flexibility.
Monthly Credit Allocation
Each organization gets up to 2,500 credits per month. Every active user contributes up to 50 credits to the total.
This system allows large teams to use premium features without extra charges.
What Uses Up Credits?
Premium Features That Use Credits
Credits are used only for certain features. These include:
- Sending documents with custom Deluge functions
- Automated document delivery via Zoho apps
- Using SignForms
- Sending documents in bulk
Each of these actions uses 5 credits per document or transaction.
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Basic Use Is Free
Sending a single document for a signature doesn’t cost credits. Only advanced or automated actions require them.
Free Credits vs. Paid Credits
What Are Paid Credits?
These paid credits cover the same features.
When Only Paid Credits Work
- Using Zoho Sign’s API
- Sending OTPs by SMS
Important Credit Rules
No Transfer Between Accounts
Credits can’t be transferred between users or organizations. They’re pooled for your whole account and reset monthly.
Use Them Before They Expire
Credits don’t roll over. Use them before the billing cycle ends to avoid losing them.
How to Track and Manage Credits
Check Credit Availability
To view your credits, open the Zoho Sign dashboard. Go to Settings > Subscription Details to see your monthly total and how many credits remain.
See Usage History
Want to know how credits are used? Click More Actions, then Usage History. A pop-up will show what actions used credits, helping you stay in control.
Typical Credit Use Cases
Automation and Integration
Here are some common credit-consuming actions:
Bulk Sending with Zoho Sign
- Sends many documents at once.
- Uses 5 credits per sender or document.
SignForms
- Sends forms for signature.
- Uses 5 credits per response.
Zoho Forms Integration
- Sends signature links via email.
- Uses 5 credits per envelope.
- Redirects after form submission.
- Uses 5 credits per envelope.
Zoho Writer
- Sends merged documents.
- Uses 5 credits per envelope.
Zoho Flow
- Automates document workflows.
- Uses 5 credits per envelope.
Deluge Functions
- Sends documents via custom scripts.
- Uses 5 credits per envelope.
Final Thoughts
Zoho Sign credits give your team more flexibility. If you’re on the Enterprise plan or Zoho One, free credits make advanced features accessible without extra cost.
By understanding how credits work, monitoring usage, and planning your workflow, you can get the most from Zoho Sign. Whether you’re automating signatures or sending forms, Zoho Sign helps you get it done efficiently.
Make the most of your credits—and let Zoho Sign take care of the rest.
© Image credits to Steve Johnson
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